Privacy policy

Last updated: July 15, 2026

This Privacy Policy describes how Love You So Big LLC, doing business as Happy Faced (“Happy Faced,” “we,” “us,” or “our”), collects, uses, and discloses personal information when you visit, use our services, make a purchase from happyfaced.com, or otherwise communicate with us.

For purposes of this Privacy Policy, the website, online store, products, communications, and related services we provide are collectively referred to as the “Services.” “You” and “your” mean any customer, website visitor, or other person whose personal information we collect in connection with the Services.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, legal obligations, or privacy practices.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date. We may provide additional notice when required by applicable law.

Personal Information We Collect

The personal information we collect depends on how you interact with Happy Faced and which features of the Services you use. In this Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with you or your household.

Information You Provide Directly to Us

Information you provide directly to us may include:

Contact information, such as your name, email address, mailing address, shipping address, and phone number.
Order information, such as the products you purchase, billing and shipping details, order history, payment status, and transaction information.
Account information, such as your name, email address, account profile, saved addresses, and account activity when customer accounts are enabled.
Shopping information, such as products you view, items added to your cart, checkout activity, and product preferences.
Communications, including messages, emails, form submissions, customer-service requests, survey responses, and other information you choose to provide.
Reviews and public content, such as product reviews, photographs, comments, or other content you submit through a public feature of the Services.
Marketing preferences, including your choices regarding promotional email, text messages, cookies, and advertising.

You may choose not to provide certain information, but doing so may prevent us from processing an order, responding to a request, or providing a feature of the Services.

Information Collected Automatically

When you interact with the Services, we and our service providers may automatically collect information about your device and activity. This information may include:

IP address and approximate location derived from your IP address
Browser type, device type, operating system, and device identifiers
Internet service provider and network information
Pages viewed, links clicked, searches, and browsing activity
Products viewed, cart activity, purchases, and checkout activity
Referring pages, exit pages, and interaction timestamps
Email opens, email clicks, and engagement with our communications
Cookie identifiers, advertising identifiers, and similar identifiers

We may collect this information using cookies, pixels, tags, web beacons, software development kits, local storage, server logs, and similar technologies. We refer to these technologies collectively as “Cookies.”

Information We Receive from Other Sources

We may receive personal information from:

Shopify, which hosts and supports our online store and processes information in connection with the Services.
Payment processors, which process payments and provide us with transaction confirmations and related information. We generally do not receive your complete payment-card number.
Shipping and fulfillment providers, which help us package, ship, track, and deliver orders.
Analytics providers, which help us understand website traffic and how visitors interact with the Services.
Advertising and marketing partners, which may help us measure advertising, understand campaign performance, create audiences, and display relevant advertising.
Customer-service, review, email, text-message, fraud-prevention, and other technology providers that support our business.
Social-media platforms when you interact with our pages, advertisements, links, or social-media features.

Information obtained from third parties is handled in accordance with this Privacy Policy. Third parties may also process information under their own privacy policies, which we encourage you to review.

How We Use Personal Information

We may use personal information to:

Provide Products and Services

Process and fulfill purchases
Process payments and provide transaction confirmations
Arrange shipping, delivery, returns, refunds, and exchanges
Provide order, shipping, and account notifications
Create and manage customer accounts
Provide customer service and respond to questions
Maintain records relating to purchases and customer requests

Operate and Improve the Services

Maintain, troubleshoot, and improve our website and online store
Understand how customers use and interact with the Services
Develop products, services, content, and customer experiences
Remember preferences and shopping activity
Measure website, product, and campaign performance

Marketing and Advertising

Send marketing or promotional communications when permitted by law
Personalize content, product recommendations, and advertisements
Measure the effectiveness of marketing and advertising campaigns
Create or use audiences for advertising on third-party platforms
Show advertisements on our Services and on third-party websites, applications, and platforms

You can unsubscribe from promotional email by using the unsubscribe link in the email. Where available, you may manage cookie and advertising preferences through the privacy or cookie controls displayed on our Site.

Security and Fraud Prevention

Authenticate accounts and transactions
Detect, investigate, and prevent fraud or unauthorized activity
Protect our customers, business, systems, and Services
Enforce our terms, policies, agreements, and legal rights

Legal and Business Purposes

Comply with legal, regulatory, tax, and accounting obligations
Respond to lawful requests and legal process
Establish, exercise, or defend legal claims
Conduct audits and maintain business records
Evaluate or complete a merger, financing, acquisition, reorganization, sale, bankruptcy, or other business transaction

Cookies and Similar Technologies

We and our service providers use Cookies to operate the Services, remember your preferences, maintain shopping carts, keep the Services secure, measure performance, understand visitor activity, and support marketing and advertising.

Cookies and similar technologies may be used for the following purposes:

Strictly necessary purposes, such as enabling checkout, security, fraud prevention, account functions, and shopping-cart features.
Functionality purposes, such as remembering selections, preferences, and previous activity.
Analytics purposes, such as measuring traffic, performance, and interactions with the Services.
Advertising purposes, such as measuring campaigns, limiting repeated advertisements, creating audiences, and displaying advertisements that may be more relevant to you.

You may be able to manage nonessential Cookies through the cookie or privacy controls available on our Site. You may also adjust your browser settings to block or delete Cookies. Blocking certain Cookies may prevent parts of the Services from working correctly.

For information about Cookies used in connection with Shopify, please review the Shopify Cookie Policy.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Shopify, which provides the commerce platform used to operate our online store.
Service providers, including payment processors, technology providers, hosting providers, analytics providers, customer-service providers, email and messaging providers, review platforms, fraud-prevention providers, accountants, professional advisers, and cloud-storage providers.
Shipping and fulfillment partners that package, fulfill, ship, track, and deliver orders.
Advertising and marketing partners that help us advertise, analyze campaign performance, measure conversions, and understand customer activity.
Social-media and online platforms when you interact with our pages, advertisements, social features, or links.
Government authorities, regulators, courts, law enforcement, and other parties when disclosure is required or permitted by law.
Professional advisers, including attorneys, accountants, insurers, auditors, and financial advisers.
Parties to a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business.
Other parties at your direction or with your consent.

We do not disclose sensitive personal information for the purpose of inferring characteristics about you.

Targeted Advertising, Sale, and Sharing

Some privacy laws use the terms “sale,” “sharing,” or “targeted advertising” in ways that may include the disclosure of personal information to advertising and analytics partners, even when no money is exchanged.

Depending on the technologies enabled on our Site and the laws that apply, our use of advertising, analytics, social-media, and marketing services may be considered a “sale” or “sharing” of personal information or processing for targeted advertising.

The categories of information involved may include:

Identifiers, such as IP address and online identifiers
Device and browser information
Internet or electronic-network activity
Website, shopping, and product-viewing activity
Commercial information, such as purchase or cart activity
Approximate location information
Inferences about interests or product preferences

You may be entitled to opt out of the sale or sharing of personal information and the use of personal information for targeted advertising.

To exercise an available opt-out, use the “Your Privacy Choices,” cookie settings, or data-sharing opt-out link provided on our Site. You may also contact us using the information in the “Contact Us” section below.

Where required by applicable law and supported by our Site, we process recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device that sends the signal.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

Categories of Personal Information Disclosed

Depending on how you interact with us, we may have disclosed the following categories of personal information for business or commercial purposes during the preceding 12 months:

Identifiers, such as name, email address, postal address, phone number, IP address, and online identifiers.
Customer-record information, such as contact, billing, shipping, account, and payment-related information.
Commercial information, such as purchases, order history, products viewed, cart activity, and product interests.
Internet or electronic-network activity, such as browsing, interaction, device, cookie, and usage information.
Approximate geolocation information, such as general location derived from an IP address.
Audio, electronic, or visual information, such as photographs, reviews, or other content you choose to submit.
Inferences, such as likely product preferences or interests derived from shopping or website activity.

These categories may be disclosed to service providers, contractors, payment processors, shipping providers, analytics providers, advertising and marketing partners, social-media platforms, professional advisers, and other recipients described in this Privacy Policy.

User-Generated and Public Content

The Services may allow you to submit product reviews, comments, photographs, or other content. Content submitted to a public area of the Services may be visible to anyone.

Do not include personal, confidential, or sensitive information in content that you intend to make public. We cannot control how other people use information that you publicly disclose.

Third-Party Websites and Services

The Services may contain links to websites, applications, social-media platforms, or other online services operated by third parties. We do not control these third parties and are not responsible for their privacy, security, accuracy, or content.

When you leave our Site or interact with a third-party service, that third party’s privacy policy and terms apply. We encourage you to review those policies before providing personal information.

Children’s Privacy

The Services are not directed to children, and we do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no security method, transmission, or storage system is completely secure, and we cannot guarantee absolute security.

Do not send payment-card details, passwords, medical information, or other highly sensitive information through unencrypted email or other unsecured channels.

If you believe your account or information has been compromised, contact us promptly.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide products and Services
Maintain customer accounts and transaction records
Complete purchases, returns, refunds, and exchanges
Comply with legal, tax, accounting, and reporting obligations
Resolve disputes and enforce agreements
Prevent fraud and protect the security of the Services

Retention periods vary depending on the type of information, the reason it was collected, our legal obligations, and whether the information is needed to resolve a dispute or protect legal rights.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

Access or know the personal information we maintain about you and information about how we collect, use, and disclose it.
Delete certain personal information we maintain about you.
Correct inaccurate personal information.
Obtain a portable copy of certain personal information.
Opt out of sale, sharing, or targeted advertising where applicable.
Restrict or object to processing in certain circumstances.
Withdraw consent when processing is based on consent.
Appeal a decision we make regarding a privacy request, where applicable.
Opt out of promotional communications by following the unsubscribe instructions provided in the communication.

Opting out of marketing communications will not prevent us from sending non-promotional messages relating to your purchases, account, transactions, security, or customer-service requests.

How to Exercise Your Rights

You may submit a privacy request by:

Using the privacy-request or “Your Privacy Choices” tools available on our Site
Emailing hello@happyfaced.com
Calling (310) 759-9995

Please clearly describe your request and provide enough information for us to identify the relevant records. We may need to verify your identity before completing a request. Verification may require confirmation of information associated with your account, order, or prior communications.

We will not discriminate against you for exercising an applicable privacy right.

Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof that you authorized the agent, and we may ask you to verify your identity directly with us.

Appeals

Where applicable, you may appeal a decision regarding your privacy request by replying to our decision or contacting us using the details below and stating that you are submitting a privacy appeal.

Shopify and Shop

Our store is hosted by Shopify. Shopify processes personal information to provide commerce, checkout, payment, security, account, personalization, and related services.

Shopify may process certain information as our service provider and may also process information for its own purposes as described in its policies.

To learn more about Shopify’s privacy practices and available privacy controls, visit:

International Data Transfers

We are based in the United States. Personal information may be transferred to, stored in, or processed in the United States and other countries where we or our service providers operate.

Privacy laws in those countries may differ from the laws where you live. When required, we or our service providers use recognized safeguards for international transfers, such as adequacy decisions, contractual protections, or standard contractual clauses.

Complaints

Please contact us if you have a concern about how we handle personal information. We will review and respond to privacy complaints as required by applicable law.

Depending on where you live, you may also have the right to complain to your local data-protection or privacy authority.

Contact Us

For questions about this Privacy Policy, our privacy practices, or a privacy request, contact:

Love You So Big LLC, doing business as Happy Faced
560 E Pleasant Valley Road, #2315
Port Hueneme, California 93044
United States

Email: hello@happyfaced.com
Phone: (310) 759-9995